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I need my payment invoices how do I get them? You can view your details through your client area and... Views: 276

I paid all the invoices that were due on my account why am I still suspended? Your account will remain suspended, despite your balance, until... Views: 276

How can I update my billing info? You can update your details at through your client area. Views: 272

How do I cancel my account? You can cancel your account via client area. Views: 271

How do I downgrade my hosting account? Yes, you can upgrade/downgrade at any time through client area. It is free to upgrade and the... Views: 269

How do I get the 30 day money back refund? We're sorry to see you go. If we can do anything to help you,... Views: 269

How do I make a payment? Payment will automatically be deducted every 30 days from time... Views: 574

How do I stop billing? If you wish to close your account simply login to your client... Views: 291

How do I update my credit card expiration? To update your credit card's expiration date on file login to... Views: 265

How do I update my credit card on file? To update your credit card on file go to your client area. Views: 255

How do I upgrade my account to a better plan? Upgrades/Downgrades can be managed through your client area.  Usually we have upgrades... Views: 261

I already sent payment why am I still being emailed that I need to pay? If you paid using a PayPal eCheck, our system will continue to... Views: 231

I didn't get my welcome email or have since lost it how can I have it resent? If you never received your welcome email, it's because you... Views: 243

I forgot my login, how do I get it? Contact our support dept with the title of "Lost... Views: 252

I have my account setup for recurring charges. Why am I being contacted to pay? Many credit card companies are now requiring the security code... Views: 258

I pay using a PayPal subscription. Why am I being contacted to pay? If your invoice was due on the first of every month, and you... Views: 250

I pay using PayPal and I wish to change something on my account. Why can't you change the amount of my subscription payment? PayPal does not allow for anyone to change your payment amount.... Views: 270

I pay with Paypal eChecks why do I get unpaid invoices? When you use eCheck, you don't have to have a credit card or alternate funding source attached... Views: 265

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