http://www.billing.hostdemon.net/clients/announcements.php Sun, 17 Aug 2008 14:26:24 CDT http://www.billing.hostdemon.net/clients/announcements.php?id=12 Sun, 17 Aug 2008 00:00:00 CDT We have updated our Terms of Service with one major change. In regards to Section 1.) Account Setup In an effort of dramatically reducing refund rates on e-products, all downloadable products and/or electronic services we sell such as web design solutions, hosting plans, etc, *must* also be shipped with something tangible such as a CD-ROM copy, with tracking and preferably with a delivery signature. Without some form of proof-of-delivery, we will have a needlessly high refund rate and a zero (0) chance of winning chargebacks, and will lack documentation available for verifying disputed accounts. We include a copy of the proof-of-delivery tracking, a copy of the transaction receipt showing a positive AVS (address verification) and card code match, and any customer support tickets or e-mails from the customer that would prove they did indeed receive the product.  http://www.billing.hostdemon.net/clients/announcements.php?id=11 Sun, 10 Aug 2008 00:00:00 CDT If you intend to create your site using ASP, the .NET environment, Windows Streaming Media, Access, MSSQL, or any of the other Microsoft proprietary technologies then you might want to look into our Windows hosting. Windows hosting also offers an advantage if you wish to incorporate searchable databases in your website. The Microsoft platform delivers reduced development time and better functionality for databases. We are using Plesk as the control panel for this server with Plesk Application pack and Spanish Language Pack pre-installed.We have recently added Windows Server 2003. Our windows hosting servers run on Dual/Quad-Core Dual Xeon with Raid 1. Our Windows servers are located in the AtlantaNAP datacenter. http://www.billing.hostdemon.net/clients/announcements.php?id=10 Fri, 11 Jul 2008 00:00:00 CDT Many of our clients are looking for an all-in-one-solution that goes far beyond the design & hosting phase of a website, so we have expanded our full-range of services to help our clients update, enhance, and repair they’re website. As our company grows, we want to make sure that when our clients come back to us for assistance with they’re website & development, services beyond the scope of hosting & designing templates offered by other companies, you get more. Whether you’re looking to enhance your website by accepting payments online, optimizing your pages in search engines to gain more traffic, structural changes, or complete layout to be made our Design & Development Team can do it! We have put together a Portfolio that will grow over time and promise to provide quality service with quick turnaround at an affordable price. As a limited time promotion, new customers that purchase Custom Design services through HostDemon will get a 60% off reoccurring discount promo code toward all our hosting plans. This deal will remain for the live of your hosting services with HostDemon and can not be combined with any other offers or rebates. http://www.billing.hostdemon.net/clients/announcements.php?id=9 Sat, 31 May 2008 00:00:00 CDT Looking for six (6) Live Chat Support Operators to fill four (4) hour shift windows for the following: US/PT 12:00am - 4:00am 4:00am - 8:00am 8:00am - 12:00pm 12:00pm - 4:00pm 4:00pm - 8:00pm 8:00pm - 12:00am Operators will be required to download and install the ProvideSupport Operator Console onto they’re Windows, Mac OS, and Linux platform and assist with Online Web Hosting Sales & Support. *Note* Work from home environment but must be committed to login on time and complete assigned shift. In an event of absence please notify prior to shift start time. How Commission Works: Live Chat Support Operators are paid 50% per new hosting account referred to our services. A signup is counted when a customer first clicks on an affiliate referral link, completes the signup process and stays active for 60 days. Once Employees reach a minimum quota of $5.00 they can make a withdrawal. Providing our Employees meet the minimum threshold to make a withdrawal, a support ticket is created and payment is paid via PayPal or Check (for employees outside the US/Canada) Each Operator will receive a Canned Response with a unique sales commission link - available only to a specific operator. “You can browse all our products & services here: [unique sales commission link] and your services with us will be setup right away! Do you have anymore questions or concerns for today?” Sales are tracked each visit for 90 days meaning if they don’t signup right away, there is still a chance they might come back and signup within 3 months. *Note* Your Address & PayPal Email must match what is on file to ensure you receive your monthly commission. You will be able to edit your information and view stats in your Client Area. Other Incentives: All Live Chat Support Operators receive free web hosting on our basic hosting package upon request. To Apply: If interested please submit a sales ticket via the link below: http://billing.hostdemon.net/clients…p=2&deptid=001 *Note* Please include mailing address to send commission checks along with desired shift window. http://www.billing.hostdemon.net/clients/announcements.php?id=8 Tue, 06 May 2008 00:00:00 CDT In an effort to offer multiple methods of payment we have added 2Checkout as an available Merchant Gateway. 2Checkout is a payment processor, which handles credit card and electronic check, purchases without the hassle of creating or using a PayPal account.It is no different than going to a store and running your credit card through a POS terminal and is a much more professional solution. Purchases may still be processed through PayPal and Mail-in-Payment options. http://www.billing.hostdemon.net/clients/announcements.php?id=7 Tue, 15 Apr 2008 00:00:00 CDT We have updated our Terms of Service with two minor changes. The first being in regards to Section 2.) Content to include more information regarding infringe upon any copyright or trademark being prohibited. The second, Section 10.) Uptime Guarantee has been added to outline the details of our 99.9% Uptime Guarantee in a straightforward way. Unfortunately, other hosts treat uptime guarantee as part of a marketing ploy and complicate matters by defining uptime differently. Is it server or network uptime? We define uptime of the server as the reported uptime from the operating system and the Apache Web Server. Usually a compensation is stipulated, but the compensation is a percentage amount of days in your billing cycle that you couldn't use your services but no more than 100% of the price you paid. A more generous compensation HostDemon provides is a free month of hosting. http://www.billing.hostdemon.net/clients/announcements.php?id=6 Tue, 08 Apr 2008 00:00:00 CDT While other hosts have been forced to raise prices to compensate for a declining economy we have strengthened globally. We thought that a competitive affiliates program would be just the thing to put some extra cash back in your pockets and doesn’t require a hosting account! Heres how it works:Affiliates are paid 50% per new hosting account referred to our services. A signup is counted when a customer first clicks on an affiliate referral link, completes the signup process and stays active for 60 days.Affiliates receive $1.00 in their account after signing up (bonus)Once Affiliates reach a minimum of $5.00 they can make a withdrawal.Providing our Affiliates meet the minimum threshold to make a withdrawal, a support ticket is created and (worldwide), PayPal (for affiliates outside the US/Canada)Address must match what is on file in your Client AreaWe delay commission payments for 60 days - then only pays if account is still active (fraud catching period.) Affiliates are responsible for checking with their bank to ensure they accept check payments from the US & Canada. Affiliates are responsible for any and all fees, taxes, exchange rates, surcharges and other expenses incurred in order to receive their commissions. Please check with your local banking institution to find out if any of these apply for your area/country.Affiliates may use the approved banners and ad text code found in the Affiliates section of the Client Area. Affiliates are responsible for ensuring that their tracking code is working properly before sending traffic to our servers. Any modification to the links is the sole responsibility of the affiliate - commissions will not be paid for tracking errors caused by editing, masking or tampering with your links.Affiliate code tracks each visit for 90 days meaning if they don’t signup right away, there is still a chance they might come back and signup within 3 months.Other banners can be found in the Downloads section your Client Area. http://www.billing.hostdemon.net/clients/announcements.php?id=5 Fri, 04 Apr 2008 00:00:00 CDT Asia is a new Top Level Domain (TLD) that enables companies and individuals to highlight your presence in the fast-growing Asia/Pacific region. A .ASIA domain name provides a way to expand your online business by reaching out to the hundreds of millions of International Internet users in the ICANN designated Asia-Pacific countries. Anyone (person or entity) can be a registrant of .ASIA domains. Eligibility Requirements to order are as follows, one of the associated contacts for the domain (registrant, administrative, technical or billing contact) must be a legal entity in ASIA. A legal entity may be a natural person of a juristic entity such as a corporation. Registrations for this new TLD handled on a first-come, first-served basis, with millions of desirable names still available and there is enormous potential to grow your business by expanding into this huge market. Register your .asia today! http://www.billing.hostdemon.net/clients/announcements.php?id=4 Mon, 31 Mar 2008 00:00:00 CDT We have changed the fraud protection module in our billing system from Varilogix Fraudcall to Maxmind to help determine the risk assessment of fraudulent orders placed. By screening orders both electronically and manually we can reduce charge backs and unauthorized signups. The service returns a risk score for each order and information for up to 22 other checks to help us determine the riskiness of a transaction.Currently, we automatically process orders upon receiving payment and manually check each and every order. This seems to work very well for us and the amount of fraud we get is fairly small compared to other hosting companies. Although we have the option, we have chosen not to perform phone verification as part of our order processing.The major blocks to prevent fraud are as follows:Reject Country Mismatch - Block orders where address is different from IP locationReject Anonymous Proxy - Block orders where the user is ordering through a proxy Reject High Risk Country - Blocks from high risk countries (Egypt, Ghana, Indonesia, Lebanon, Macedonia, Morocco, Nigeria, Pakistan, Romania, Serbia and Montenegro, Ukraine, or Vietnam) http://www.billing.hostdemon.net/clients/announcements.php?id=3 Fri, 29 Feb 2008 00:00:00 CST Servers will be changed to PHP5 and MySQL5 by default, starting on March 8th. PHP4 will not be available on the servers in the near future.As technology continues to advance and evolve, we plan to grow and change with it. To provide the most up-to-date hardware and software, we are proceeding with making PHP5 part of the standard working environment on all of our servers, as well as upgrading MySQL from version 4.1 to 5.0.This upgrade process is going to be as automated as possible, but we understand that some customers may wish to handle upgrades themselves as we are aware that differences in PHP4 and PHP5 can lead to minor problems and instabilities in certain scripts, and are taking every measure possible to ensure your websites continue to function. This includes testing scripts that may conflict with the upgrade and automatically upgrading your code to a problem-free, stable and PHP5 compatible version. The MySQL upgrade may have minor issues as well, which will be handled in a similar manner. Only a very small percentage of customers will be affected by this, as nearly all PHP scripts have been upgraded to comply with the PHP5 standards over the past few years. MySQL 5 has also been proven stable and the upgrade will be as streamlined as possible. Of those customers still concerned or looking for more information, please submit a troubleshoot ticket to our support department regarding the upgrade process.This upgrade will help us provide the most up-to-date, reliable and secure software to better meet the ever changing needs of it's customers. PHP5 and MySQL 5 provide many new features and offer much more design flexibility for scripts written with the changes in mind. In the future, we intend on upgrading to the latest available Apache versions as well. We'll be following a strict upgrade procedure to minimize any problems that could potentially occur. Any future upgrades will follow a similar process with minimal conflicts and downtime. Thank you for your understanding and cooperation http://www.billing.hostdemon.net/clients/announcements.php?id=2 Sun, 24 Feb 2008 00:00:00 CST After being inspired by technology-based television program host Leo Laporte, and G4techTV Canada shows like Call for Help and The Lab with Leo Laporte we’ve decided to offer Podcast Hosting. iPod Hosting Solutions is in it’s beta stage at the moment. This is an exciting and easy way for businesses to connect with customers online. With podcasts, you can share communication, entertain visitors and market your products and services. You simply order for $3 US per/mo or $30 US per/yr. We setup a blog with tools to manage create and manage syndication feeds, upload new templates for your blog and download stats. You can preview on iTunes and or just about any audio format. Also market your podcasts to as (pay only) Plans are great for personal or business and very affordable, especially for businesses that spend time and/or money in meets, conference rooms, etc. Just download it and go! You don’t need to own an iPod either, almost any media player that comes with your computer will work. http://www.billing.hostdemon.net/clients/announcements.php?id=1 Sat, 02 Feb 2008 00:00:00 CST We are proud to be celebrating 5 years of providing affordable Web Hosting & Design Solutions and are now passing our thanks to our loyal clients in the form of savings!We have completed the installation and intergration of a new billing system to fully automate our billing needs. WHMCS has replaced our old automatic billing software of WHMautopilot. We have removed alot of our website bloat and made managing orders much easier for both us, and our clients!Some major changes are as follows:* More types of payment mail-in-payments, (ie: cash, check, money order)* Clients can manage almost every aspect of they're account and billing on-the-fly! * Better Ticket Support* More Service Options and addons* 2 Free website building tools added (SWsoft Site Builder & SiteStudio Website Builder)* A real Knowledgebase* New Affiliate Program  We would like to thank HostPenguin.net for they're services with integration of our current layout into our new system.